How to access and activate your account

As an owner, you can access our website created just for you. There are some useful areas on your owner’s website, to help you along with your ownership journey. Such as your owner events calendar, to help you plan your stays with us, owners newsletters to keep up to date with all park news, and there is an online account payments area for you to easily keep track of your account, whenever you like and wherever you are. This can also be done on the app too!

You will be sent an account number and activation code via email or post soon after becoming an owner with us. You can use those details on this page to activate your account.

Activating your account

If you’ve never logged in before and have your activation code already, please click Got an Activation Code and fill in the rest of your details.

Please note, it is very important that the email address you use is the one we have already on record, which will then later become your future username. If you are a joint owner you will share the same username and password for your account.

If you haven’t received your activation code or instructions yet?

If you’ve not received an activation code, please click here to receive a new code. On the page, click I would like to to activate my owners account and enter the rest of your details. Once you have provided your account number and details, you will be emailed your activation instructions and code. If you still haven’t received anything, please call Owner Services and check your email address matches the one we have on account.

Trouble logging into your account:

If you have any trouble logging in to your owners account, please click here. On that page, click on I can no longer access my owners account this will take you through a few steps to see if we can get you logged back in quickly, alternatively if this doesn’t fix it then please email us your account ID and email address to and we’ll get right back to you to help you gain access.

What can you do on your owners account?

Once you have successfully logged in on sit back, relax and go and take a look around. You’ll see your payments so you can keep on top of your account, view your bills, make payments and more.